Privacy Policy

1. Our Commitment

Welcome to Welcome Handlooms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website welcomehandlooms.com or make a purchase. Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal information to provide and improve our service to you. This includes:

• Information You Provide Directly: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details. We do not store your credit/debit card information directly; it is processed by our secure payment partners.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, and pages you viewed.
• Information from Third Parties: We may receive information about you from third-party services, such as social media platforms if you interact with our pages.

3. How We Use Your Information

Welcome Handlooms uses the collected data for various purposes:

• To process, fulfill, and deliver your orders.
• To communicate with you regarding your order, account, or inquiries.
• To send you promotional emails and newsletters, only if you have opted in to receive them.
• To improve and personalize your experience on our website.
• To analyze website traffic, trends, and customer interests to enhance our products and services.
• To prevent fraudulent transactions and ensure the security of our site.

4. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. We may use third-party services like Google Analytics that also deploy cookies to help us understand site usage.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following limited situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors (e.g., Razorpay) and shipping partners (e.g., Delhivery, DTDC).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

6. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information, including using SSL encryption for data transmission. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or request the deletion of your personal data, and the right to withdraw consent for marketing communications. To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: